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Support General Information

Whether you are looking to try out new software on current services, are seeking recommendations for a solution, or need a response to emergency technical issues, our resources are ready to be employed when you need them.

Our premium support is dedicated to help you make things happen. We understand web hosting and know what it takes to make your hosting experience a continual success. Customer Support staff are available 24 hours a day, 7 days a week - no exceptions.

Types Of Support We Offer

Telephone Support

Get telephone support easily through our 800 #'s or if you live locally you can call our office numbers directly...

Our office hours are:

Monday through Friday ( 9:00am - 5:00pm pacific standard time)

Saturday - Sunday - closed

E-Mail Support

We offer several different methods for sending an email message to us, first we offer direct email links to our administration or if you are away from you're email clients and still want to send us an email just use our onl-line contact forms...

Support Ticketing System

If you have more indepth problems with you're web site and need to be able to track you're help request then use our support ticketing system. This system will allow you to submit a supprt request then continue to reply and track the support request until the issue is resolved.